In order to best accommodate the needs of all our clients, a 24-hour cancellation notice is required for all services. A service charge will be applied for any appointments not cancelled within 24 hours.Booking Policy
We require a credit card number to reserve an appointment for extension services, Keratin Complex Treatments, and certain chemical treatments.Product Return Policy
If you are unhappy with a retail purchase, please feel free to bring the product back in to exchange. Sorry- no cash refunds will be given.Late Arrival Policy
In order to best accommodate the needs of all our clients, we reserve the right to request that you reschedule your appointment for a later date if you are more than 15 minutes late.